Privacy Policy – Connect Cyprus

1. Introduction

Welcome to Connect Cyprus, a digital platform dedicated to listing properties, vehicles, and other classified advertisements within the Cyprus market. Your privacy and trust are very important to us. This Privacy Policy governs how we, Connect Cyprus, collect, use, maintain, and disclose information collected from users (“Users”) of the www.connectcyprus.com.cy website (“Site”).

This Privacy Policy applies to the Site and all products and services offered by Connect Cyprus. The policy also includes a full disclaimer regarding liabilities related to any third-party tools, plugins, or software used during the development, functionality, or continued operation of the Site, including but not limited to third-party WordPress plugins and themes.

By using our Site, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with the practices, your choice is not to use our website. This Privacy Policy may be updated from time to time, and we encourage you to review it regularly.

2. Definitions

For purposes of this Privacy Policy:

“Personal Data” means any information that relates to an identified or identifiable individual.
“Processing” means any operation or set of operations performed on Personal Data.
“User”, “you”, or “your” means anyone who accesses and uses our Site.
“Third Parties” refers to external services, including plugins, themes, or scripts utilized in the creation or operation of the Site.
“Data Controller” means Connect Cyprus.
“Data Processor” may include third-party service providers or the Web Development Agency.
“GDPR” refers to the General Data Protection Regulation (EU) 2016/679.

3. Scope

This Privacy Policy applies to all data processed by Connect Cyprus through:

Our public-facing website (www.connectcyprus.com.cy)
Forms and registration tools
Email communications
Third-party software and integrations used on our Site

This policy does not apply to information collected offline or through other channels not listed above.

4. Who We Are

Connect Cyprus is a platform operating within the Republic of Cyprus, facilitating listings primarily in the real estate and vehicle sectors. Our mission is to connect buyers, renters, and sellers through an intuitive digital interface.

5. Data We Collect

We may collect the following categories of personal data:

A. Information You Provide

Name, email address, phone number
Listing content (property/vehicle descriptions, pricing, images)
Communication records when contacting our support
Billing and invoicing information if applicable

B. Information We Automatically Collect

IP address
Browser type and version
Operating system
Device type
Pages visited, time spent, and referring pages
Cookies and usage data (see Cookie Policy)

C. Information from Third Parties

When logging in through social accounts or submitting listings via partners
Plugin data (form submissions, analytics, etc.)

6. How We Use Your Information

We may use collected data for the following purposes:

To operate and maintain the Site
To provide services to users (e.g., manage listings, process inquiries)
To improve site performance, security, and usability
To personalize user experience
To conduct analytics, reporting, and technical diagnostics
To fulfill legal and contractual obligations
To prevent fraudulent activity or violations of our Terms
To send important updates and marketing (where consent is given)

7. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

Consent: For optional cookies, marketing emails, or newsletter subscriptions.
Contractual Obligation: When users list or submit requests through our platform.
Legitimate Interest: Website security, service improvement, analytics.
Legal Requirement: Retaining data for tax, billing, or compliance purposes.

8. Data Storage and Retention

Your data is stored securely on servers managed by our hosting provider. We retain personal data:

For as long as needed to provide our services
As required by law (e.g., for tax reporting)
Until you request deletion (where applicable)

Retention periods vary depending on the nature of the data and legal requirements.

9. Data Sharing and Third-Party Access

We do not sell or rent your personal data.

We may share data with:

Service providers (e.g., hosting, analytics, email tools)
Payment processors (when relevant)
Legal authorities if required by law
The Web Development Agency for website support and technical maintenance

We have data processing agreements (DPAs) in place where required. Your data is only shared on a need-to-know basis.

10. Third-Party Tools & WordPress Plugins

Our website is built using WordPress and incorporates numerous third-party plugins and themes, including but not limited to:

WooCommerce
Elementor
SEO tools
Analytics plugins
Security plugins
Contact and listing forms
Booking tools

We do not claim or accept any liability for:

Malfunctions or vulnerabilities caused by third-party tools
Data breaches resulting from plugins/themes not under our control
Compatibility issues or conflicts that affect site performance

Users accept that while every effort is made to ensure security and functionality, Connect Cyprus and the Web Development Agency shall not be held responsible for any damage, loss, or issues arising from the use of third-party software.

11. Data Security

We take appropriate technical and organizational measures, including:

Secure servers and SSL encryption
Limited access to data
Regular software updates
Use of reputable third-party security plugins

Despite best efforts, no system is completely secure, and we cannot guarantee absolute protection.

12. International Data Transfers

If any third-party provider operates outside the EEA (e.g., for analytics or email tools), we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs)
Data Protection Addenda
Compliance with applicable privacy frameworks

13. Your Rights Under GDPR

You have the right to:

Access your data
Rectify incorrect or outdated data
Erase your data (“Right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Cyprus Commissioner for Personal Data Protection

To exercise these rights, contact us at: info@connectcyprus.com

14. Cookies & Tracking Technologies

We use cookies for the following purposes:

Essential cookies – Site functionality and security
Performance cookies – Analytics (Google Analytics, etc.)
Marketing cookies – Targeted advertising (if applicable)

You may control cookie preferences through your browser or via our Cookie Consent tool.

See our [Cookie Policy] for more information.

15. Analytics & Advertising

We use analytics tools such as:

Google Analytics
Facebook Pixel
Site Kit by Google

These tools may collect anonymized or pseudonymized usage data. You can opt out via your browser or using third-party tools like Google’s [Ad Settings].

16. Communication & Marketing

If you opt in, we may send you:

Newsletters
Listing alerts
Promotions
Platform updates

You can unsubscribe at any time via the link in the email.

17. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe your child has provided us data, contact us immediately.

18. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. Always review the privacy policies of any third-party sites you visit.

19. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in law, technology, or business practices. Updated versions will be posted on this page with a new effective date.

We encourage you to review this policy periodically to stay informed.

20. Limitation of Liability

Connect Cyprus and the Web Development Agency shall not be held liable for:

Errors, omissions, or inaccuracies on listings
User-submitted content
Site downtimes or third-party service interruptions
Plugin/theme incompatibilities
Breaches or misuse caused by third-party tools

By using the site, you agree to indemnify and hold harmless both parties from all claims, losses, liabilities, or expenses related to your use of the platform or third-party services integrated within it.

21. Legal Jurisdiction

This Privacy Policy and all related matters are governed by the laws of the Republic of Cyprus. Any disputes will be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus.